Shipping policy
The live policy is brief: orders should either arrive successfully or be refunded. This page keeps that spirit and wraps it in a stronger service explanation.
Every order
Ships free, no minimum
$100+ orders
Auto-upgrade to free 2-day air
Promise
Arrives successfully or refunded
Why this page exists
The current shipping policy is intentionally simple and direct. The new version keeps the same promise while giving shoppers better expectations around handling, communication, and support.
Every order ships free, no minimum. Orders of $100 or more are automatically upgraded to free 2-day air shipping, nationwide — you do not need to pick a faster option at checkout.
All orders should either arrive successfully or be refunded. That is the heart of the policy, and the rebuilt storefront keeps it front and center while adding clearer support routing for tracking, address fixes, and lost-package help.
A more modern storefront should not make shipping feel more complicated. It should make expectations easier to understand before purchase and easier to resolve after purchase.
That means clearer product detail pages, stronger support routing, and faster access to policy answers from the footer, product pages, and FAQ.
